What you´ll get
You want to get the most out of your vacation property, think „there is more“ but don´t know which screw to turn?
Or are you new to the business, have a vacation property and don´t really know where to start?
You believe that you have a well-running vacation property and would simply like to ask someone outside if your assessment is correct?
Here we are, at your service!
Market presence and positioning
We examine how you are perceived online, analyze and evaluate your marketing mix and advise you how you can present your vacation property even more successfully.
Are you represented on social media?
Do you have your own homepage?
How do you present yourself on booking pages?
We will advise you on how to best describe your vacation property and make potential guests curious to spend the most precious time of the year in your vacation property.
..words and pictures can work together to communicate more powerfully than either alone
(William Albert Allard)
Have you put yourself in the right light, or can we help to optimize existing pictures or take new pictures? We work with professional photographers or take our own high-quality photos at an annual on-site recording for facility analysis or by arrangement at a separate appointment.
Furnishing and equipment analysis and optimization
We analyze the furnishing and equipment of your vacation property and make suggestions how you could make it even more pleasant for your guests. Not on the basis of standard lists from a theoretical textbook, but with the help of our OWN checklists which have resulted from our extensive experience from around the world. From the perspective of your guests!
In general, this is possible through filled and returned check lists and photos. For even better results we would be happy to arrange an annual appointment for a personal on-site inspection with detailed photo protocol and report (highly recommended!) – this is not as expensive as you think and the results will definitely outweigh the effort!
Big plus: can be combined with the photo-session!
Location and market analysis
Where is your vacation property located? Why are people looking for a vacation property where your vacation property is located? What attractions are there in the area? What´s on your doorstep? What are the advantages of a vacation apartment compared to a hotel? What is the circle of competitors like? What sets you apart from these? What is the unbeatable advantage of YOUR vacation property?
What is your USP?
(Unique selling proposition)
What about your revenue management? Are there high and low seasons as well as weekend prices or similar? What does your price structure look like in comparison to comparable vacation properties?
We analyze your occupancy and accomodation price reporting and make suggestions for optimization. Clear and easy to understand, based on a final report.
Homepage and Social Media
Do you use social media?
Do you have your own homepage for your vacation property?
If not: we can build your perfectly tailored website for you!
Go multilingual!
Of course, your guests should be able to speak and understand the English language, but we will help you to give your guests the REAL „home away from home“ feeling – what could be nicer to be greeted in your mother tongue? Error-free and without „funny“ translation confusion? Let us help you to make all your existing texts in the internet, on booking pages, your homepage, in the guest directoryavailable in several languages, as per your guests profiles. Translated, checked and approved by our wide network of native speakers.
Go E-Guest Directory!
Do you have a guest directory? Wonderful!
Do you know our E-Guest Directory?
Take a look at the sample here – it contains everything that makes your guests‘ stay more comfortable and allows them to find their way around more quickly.
Perfect tailored to you, available in different languages! What does this all have to do with a QR code on your microwave? Check it out here! We ensure that all links included in the E-Guest Directory work – by default, this is checked twice a month, we are happy to arrange shorter intervals if required.
Communication Support
With your guests
We support you with pre and post-stay communication with your guests – from arrival information with access details to your vacation property, multilingual, through the E-Guest Directory or direct communication to post-stay communication (i.e. complaints or review handling).
With your service providers
We are happy to assist with the coordination of the booking plans with your service providers, communicate with housekeeping, arrange special requests with service providers on site (a bouquet of flowers for an anniversary here, a basket full of specialities as special attention for returning regular guests there) – we coordinate with your existing service providers or help you find new local service providers.